Product Setup Utilities

There is one item under ‘Utilities’ on the Product Setup menu:

  1. Used In - generates a report showing which Quotes and Bookings are using the product.

An additional menu item may be available if your organisation has enabled the change history menu.

  • Change History - allows users to view amendments made to the product.

Used In

This simple onscreen report shows all PCMs (Quotes) and Bookings in which the product has been used and individual bookings can be drilled down using the edit icon next to the booking name.

The available ‘Types’ are:

  • FITs - Used in a FITs booking
  • Groups - Used in a Groups booking
  • PCM Service - Used in a Pre-Costed Module/Quote

  • Substitution List - Used as a substitute product in a Package PCM

NOTE: The report is not able to be printed from this screen. The Product List report (see the Reports User Manual) can be run and printed. A selection to output only Used Products is available. Bookings can be viewed from this screen

Run a Used In Product Report

  1. Make sure the product has already been created (see Insert an Accommodation Product).
  2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).

Deleting Products

Entire Products can be deleted, provided they are not being used by quotes or bookings. If a product has been used in a booking (regardless of travel date), then a message will be displayed advising that the product cannot be deleted.

NOTE:  

  • If the product has been used, the Used In report can be run to check which bookings/quotes it has been used in.
If it is necessary to prevent users accessing the product, rather than deleting it, the ‘Deleted’ flag (Flag Service As Deleted checkbox) can be set.

Delete an Entire Product

  1. Make sure the product has already been created (see Insert an Accommodation Product).
  2. If the product is not already displayed, retrieve it (see Searching for Products or Suppliers).
  3. NOTE: A dialog displays advising the product cannot be deleted if it is still in use.